Privacy Policy

We take the concerns of data protection very seriously and would like to ensure that your privacy is protected at all times when using our offers. In the following data protection declaration, we would therefore like to explain to you how your data is handled. Further information can also be found in our notes on data processing.

We take data protection matters very seriously and would like to ensure that your privacy is protected at all times when using our offers. In the following data protection declaration, we would like to explain to you how we handle your data.

1. Data collection

To improve the offer on our website, we save certain access data without reference to a specific person. As soon as you request a file from a website, the following access data is saved by default:

This data set consists of:

the page from which the file was requested, the name of the file, the date and time of the request, the transferred data quantity, the access status (i.e. whether the file was transferred or was not found, etc.), a description of the type and version of the browser used, the installed operating system and set resolution.

This data is analysed for internal statistical purposes and for the technical administration of the website; the information, including excerpts, is not passed on to third parties. This anonymous data is stored separately from the personal data sets and will never be connected to your personal data, making it impossible to draw any conclusions regarding a specific person.

We will only collect personal data if you provide it to us voluntarily. In the course of your requests, the following personal data will be collected in particular: Name, email address, if necessary address and/or telephone number.

2. Data storage

The personal data you provide (salutation, name, email address, if necessary address and/or telephone number) will be saved legally and in accordance with the provisions of the German Federal Data Protection Act and the Telemedia Act. Your data will, of course, be treated confidentially.

3. Data usage

No personal data will be used without your express consent. However, processing sweepstakes may require a transfer of your address data to our cooperation partners (e.g. dispatch companies). They are obligated to treat your data confidentially and solely use it for the purpose of processing the sweepstake or hands-on activity. Personal customer data will not be otherwise passed on to third parties. However, we are authorised, in individual cases, to report your data to competent authorities if they request your data for the purpose of fulfilling statutory powers (e.g. criminal prosecution).

We will not use the collected data for advertising purposes or market or opinion research without your consent.

4. Cookies

This website uses cookies. Cookies are text files that your browser saves to your computer. If you open the corresponding page again, the cookies allow the site to recognise your computer. This results in the data you already entered once before being provided when filling in a new order form, for example. We mostly use cookies that are automatically deleted from your hard drive after closing the browser (session cookies).

You can change how cookies are saved in your browser settings at any time by selecting the “Do not accept cookies” function. Please note that if you do this, you may not be able to use all of the functions of our website.

5. Information, deletion

You can demand information, free of charge, about your saved data at any time If necessary, you have the right to have your data corrected, blocked or deleted. If deletion is not permitted in accordance with statutory or contractual retention obligations, we will block the data.

Upon request, we will provide you complete information, free of charge, about the data stored pertaining to you, correct, block or delete your data and answer your questions regarding the collection, storage and use of the data at any time. Please contact the competent data processing body specified in the following:

JK-INTERNATIONAL GmbH
Köhlershohner Straße 60
D-53578 Windhagen
Telefon: 02224-818-0
Telefax: 02224-818-500
E-Mail: info@ergoline.de

6. Newsletter

You can also subscribe to our newsletter on our website. The data provided when registering for the newsletter will only be used to send the newsletter unless you consent to further use. You can terminate the subscription at any time via the unsubscribe option provided in the newsletter.

7. Data security

Since the security of your data is important to us, we secure our website and other systems against loss, destruction, access, modification or distribution of your data by unauthorised persons by implementing technical and organisational measures. Despite regular controls, it is impossible to protect against every risk.

 7a. Facebook

This website uses social plugins from the social network Facebook, which is operated by Facebook, Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the supplement “social plugin from Facebook” or “Facbook social plugin”. You can find an overview of the Facebook plugins and what they look like here developers.facebook.com/docs/plugins

If you access a page of our website that has such a plugin, your browser establishes a direct connection with Facebook's servers. The contents of the plugin are transmitted directly to your browser from Google and integrated into the website by them.

By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page on our website even if you don’t have a Facebook  account or aren’t currently logged into Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and saved there.

If you are logged in to Facebook, Facebook can directly associate the visit to our website with your Facebook account. If you interact with the plugins by, for instance, pushing a “Like” button or entering a comment, the corresponding information will be transmitted directly by your browser to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.

Facebook can use this information for advertising purposes, market research and the needs-based design of the Facebook pages. To this end, Facebook creates usage, interest and relationship profiles, e.g. to analyse your use of our website with respect to the advertisements you are shown on Facebook, inform other Facebook users of your activities on our website and provide additional services related to the use of Facebook.

If you don’t want Facebook to directly associate data collected via our website with your Facebook account, you have to log out of Facebook before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data by Facebook and your rights and settings options in this regard for protecting your privacy can be found in Facebook's data protection information from Facebook: www.facebook.com/policy.php.

7b. Instagram

Plugins from the social network Instagram are embedded on our homepage.
You can find additional information about Instagram’s data protection declaration here:
instagram.com/about/legal/privacy/

7d. Vimeo

Plugins from the social network Vimeo are embedded on our homepage.
You can find additional information about Vimeo’s data protection declaration here:
vimeo.com/privacy

7e. Google/Youtube

Plugins from the social network Google/Youtube are embedded on our homepage. You can find additional information about Google/Youtube’s data protection declaration here:
https://www.google.de/intl/de/policies/privacy/

7f. Google Maps

This website uses the product Google Maps from Google Inc. By using this website, you declare your agreement to the collection, processing and use of the automatically collected data by Google Inc., its representatives and third parties. You can find Google Maps’ Terms of Use at "Google Maps Terms of Use".

7g. Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are saved on your computer and which allow for an analysis of your usage of the website. The information generated by the cookie about your use of the website is generally transferred to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, your IP address will first be truncated by Google within the European Union member states or in other states party to the Agreement on the European Economic Area.

Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website to create reports about website activities and to provide additional services to the website operator in conjunction with the use of the website and the use of the Internet. The IP address transmitted by your browser in the framework of Google Analytics is not combined with other data from Google.

You can prevent the storage of the cookies by changing the appropriate settings in your browser software; we would like to make you aware, however, that if you do so, you may not be able to use all of the functions of the website to their full extent. You can also prevent the cookie and the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) by Google as well as prevent Google from processing this data by downloading and installing the plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

6h. Piwik

Use of Piwik

This website uses Piwik, an open source software that collects and stores data. This information is used for marketing and optimisation purposes. Piwik creates user profiles with a pseudonym from the data. To this end, the software saves cookies (text files) on your computer based on which your use of the website can be analysed. Your IP address will be anonymised immediately after processing and before saving. The data is stored on the provider’s servers in Germany.

If you do not want Piwik to save cookies, you have the option to prevent the installation of cookies via your browser settings (you can find more information about this in your browser’s help function). In this case, you may not be able to use all of the functions of the site.

 

7. Analysis Program

Google requires its users (e.g. the controller) to include the following legal information in their privacy policies. JK-INTERNATIONAL GmbH complies with this requirement by reproducing the following text:

Google Analytics uses so-called “cookies,” text files that are placed on your computer and permit an analysis of how you use the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to analyse your use of the website, compile reports on website activity for website operators and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties insofar as required to do so by law or to the extent that such third parties process these data on Google’s behalf. Google will not attribute your IP address to any other data held by Google under any circumstances. You may prevent the installation of the cookies by selecting the appropriate settings in your browser; however, please note that if you do so, you may not be able to use all the functions of this website in their full scope. By using this website, you consent to the processing of your data collected by Google in the manner described above and for the purposes stated there.

 

8. reCAPTCHA

We use the “reCAPTCHA” service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (hereinafter: “Google”) to protect the entry forms on our site. The use of this service enables us to determine whether the information entered in the form is of human origin or is the result of the misuse of automated mechanical processing. To the best of our knowledge, the referrer URL, the IP address, the behaviour of website visitors, information about the operating system, browser and length of visit, cookies, display instructions and scripts, the user’s input behaviour and mouse movements in the “reCAPTCHA” checkbox area are transmitted to “Google.” Google uses the information obtained in this way (among other purposes) to digitalise books and other printed products and to optimise services such as Google Street View and Google Maps (e.g. house number and street name recognition). The IP address provided as part of “reCAPTCHA” is not associated with any other data held by Google unless you are logged in to your Google account at the time you use the “reCAPTCHA” plug-in. If you wish to prevent “Google” from transmitting and storing data about you and your behaviour on our website, you must log out of “Google” before visiting our site or using the reCAPTCHA plug-in. The information obtained by the service “reCAPTCHA” is used in accordance with the Google Terms of Use: https://www.google.com/intl/de/policies/privacy/

 

9. MailChimp

We send newsletters, emails and other electronic notifications containing information (hereinafter: “newsletters”) solely with the recipients’ consent. The legal grounds for the data processing are set forth in point (a) of Art. 6 (1) GDPR. Your consent may be withdrawn with effect for the future at any time. Our newsletters contain information about our company and its products and services.

The newsletters are sent via “MailChimp,” a newsletter distribution platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. Legal grounds for the transfer of the data to MailChimp are established by your consent in accordance with point (a) of Art. 6 (1) GDPR.

The email addresses of our newsletter recipients as well as any other data regarding them described in this notice are stored on the MailChimp servers in the USA. MailChimp uses this information to send and assess the newsletters on our behalf. Furthermore, as described by the company itself, MailChimp may use these data for the optimisation or improvement of its own services, e.g. for the technical optimisation of the distribution and display of the newsletters or for commercial purposes, and to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them itself and does not pass these data on to third parties.

MailChimp is certified under the US-EU data protection agreement “Privacy Shield,” which means it has covenanted to comply with EU data protection regulations. In addition, we have concluded a “data processing agreement” with MailChimp. This is an agreement in which MailChimp covenants to protect the data of our users, to process the data on our behalf in accordance with its data protection regulations and, in particular, not to pass them on to third parties. You can view the MailChimp privacy policy here: https://mailchimp.com/legal/privacy

 

10. Data protection officer

If you have questions regarding the processing of your personal data, you can contact our data protection officer directly and he will assist you with requests for information, applications or complaints:

JK-INTERNATIONAL GmbH
Köhlershohner Straße 60
D-53578 Windhagen
Telefon: 02224-818-0
Telefax: 02224-818-500
E-Mail: info@ergoline.de

11. Right of Appeal to the responsible Supervisory Authority

In the event of breaches of Data Protection Law, the person concerned has a right of appeal to the competent Supervisory Authority. The responsible Supervisory Authority for data protection issues is the State Data Protection Commissioner of the Federal State of North Rhine-Westphalia.

Prof. Dr. Dieter Kugelmann
PO Box 30 40
55020 Mainz
Phone: 061 31/208-24 49
Fax: 061 31/208-24 97
E-mail: poststelle@datenschutz.rlp.de
Homepage: www.datenschutz.rlp.de

12. Amendments to the data protection information

We reserve the right to amend this data protection declaration at any time subject to the applicable data protection regulations. The current status is April 2018.